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Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance
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ISBN
:
9781563273520
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Publisher
:
Productivity Press
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Subject
:
Business & Management
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Binding
:
Paperback
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Year
:
2006
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Description
Contents : Why Benchmark? What to Benchmark Identifying Comparative Companies Data Collection Methods Determining Current Competitive Gap Projecting Future Performance Levels Communicating Benchmark Findings Establishing Functional Goals Developing Action Plans Implementing Specific Actions Recalibrating Beyond Benchmarking
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