Library and Information Center Management:

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Updated and expanded, this text aims to reflect the many changes that have taken place in libraries and library management. Students should acquire important knowledge about the complex and interrelated functions common to all organizations: planning, organizing, staffing, directing, and controlling. The book introduces new thoughts and techniques alongside those that have stood the test of time and trial. Contemporary examples are given to illustrate discussions on such themes as strategic planning and total quality management. The text exposes students to the technology and the political, economic and social environments that are powerful forces which influence the planning for information services today. At the same time, it outlines new knowledge, skills, and techniques that are required by staff members at every level of an organization's operations.