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ISBN
:
9780521776899
Publisher
:
Cambridge University Press
Subject
:
Encyclopaedias & Reference Works, Industry & Industrial Studies, Language: Reference & General
Binding
:
PAPERBACK
Pages
:
112
Year
:
2002
₹
2022.0
₹
1637.0
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View DetailsDescription
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.
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