0

My Bag

0.00

Download App

Best Management Practices: Customer Focus 12.0%OFF

Best Management Practices: Customer Focus

by Roger G. Langevin

  • ISBN

    :  

    9788176496575

  • Publisher

    :  

    Crisp Learning

  • Subject

    :  

    Business & Management

  • Binding

    :  

    Paperback

  • Year

    :  

    2004

99.0

12.0% OFF

87.0

Buy Now

Shipping charges are applicable for books below Rs. 101.0

View Details

Estimated Shipping Time : 5-7 Business Days

View Details

Share it on

  • Description

    The underlying premise for Customer Focus is quality is Judged by Customers - and must take into account all product and service feature s that contribute value to customers and lead to customer satisfaction, preference and retention It demands constant sensitivity to changing and emerging customer and market requirements - from the book as strategic concepts, customer-driven quality and service have moves to the top of the list for most managers, a day does not go by without some reminder of how important these factors these become. The tools that book uses to examine and develop these topics are both familiar and critical. Market research, quality systems and performance measures are an essential part of a sound strategy to deliver the best that can be achieved for any customer.

Related Items

-

of

  • OFFER

    101 Best Resumes To Sell Yourself

    Jay A. Block

    Starts At

    238.0

    295.0

    19% OFF

  • Best Answers to the 201 Most Frequently Asked Questions about Getting into College

    Shanley

    Starts At

    275.0

  • OFFER

    People and Performance: The Best of Peter Drucker on Management

    Peter Ferdinand Drucker

    Starts At

    1403.0

    1922.79

    27% OFF

  • OFFER

    Retail Superstars: Inside the 25 Best Independent Stores in America

    George Whalin

    Starts At

    1385.0

    1872.0

    26% OFF

  • OFFER

    Dear Undercover Economist: The very best letters from the Dear Economist column 01 Edition

    Tim Harford

    Starts At

    376.0

    495.0

    24% OFF

  • OFFER

    Best Practices Are Stupid : 40 Ways To Out Innovate The Competition

    S Shapiro

    Starts At

    591.0

    799.0

    26% OFF

  • OFFER

    The 100 Best Business Books of All Time: What They Say, Why They Matter, and How They Can Help You

    Jack Covert

    Starts At

    487.0

    650.0

    25% OFF

  • OFFER

    Think Big, Act Small: How America's Best Performing Companies Keep the Start-up Spirit Alive

    Jason Jennings

    Starts At

    507.0

    650.0

    22% OFF

  • OFFER

    Hire and Keep the Best People: 21 Practical and Proven Techniques You Can Use Immediately!

    Brian Tracy

    Starts At

    151.0

    199.0

    24% OFF

  • Management Malpractice: How to Cure Unhealthy Management Practices That Disable Your Organization

    Craig R. Hickman

    Starts At

    295.0

  • Bids, Tenders & Proposals: Winning business through best practice

    Harold Lewis

    Starts At

    395.0

  • OFFER

    The Future of Photovoltaic Manufacturing in the United States (Committee on Competing in the 21st Century: Best Practice in State and Regional Innovation Initiatives)

    Committee on Competing in the 21st Century: Best Practice in State and Regional Innovation Initiatives

    Starts At

    3751.0

    5139.0

    27% OFF

  • Recruiting for High Performance: Attracting the Best

    Robert W. Wendover

    Starts At

    99.0

  • OFFER

    Customer Relationship Management: How to Turn a Good Business into a Great One

    Graham Roberts - Phelps

    Starts At

    202.0

    250.0

    19% OFF

  • The 100 Best Trends 2006: Emerging Developments you Can't Afford to Ignore

    George Ochoa

    Starts At

    325.0

  • OFFER

    Sell Like the Best: Meeting Your Goal Is Easier Than It Looks!

    Stephan Schiffman

    Starts At

    3969.0

    4362.0

    9% OFF

  • OFFER

    Financing Health Care in East Asia and the Pacific: Best Practices and Remaining Challenges

    John C Langenbrunner

    Starts At

    1675.0

    2205.0

    24% OFF

  • OFFER

    Cool Companies: How the Best Businesses Boost Profits and Productivity by Cutting Greenhouse Gas Emmissions

    Joseph J. Romm

    Starts At

    3563.0

    4398.9

    19% OFF

  • OFFER

    h-CRM: The Key to Lifelong Business Relationships: Human Response Management and Customer Relationship Management

    Kallol Das

    Starts At

    156.0

    195.0

    20% OFF

  • OFFER

    The Best Of John Adair On Leadership And Management

    Neil Thomas

    Starts At

    202.0

    250.0

    19% OFF

© 2016, All rights are reserved.

Subscribe to Our Newsletter

 

Are you sure you want to remove the item from your Bag?

Yes

No

Added to Your Wish List

OK

Your Shopping Bag

- 1 Item

null

Item

Delivery

Unit Price

Quantity

Sub Total

Shipping Charges : 0.0 Total Savings        : Grand Total :

Order Summary