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Creating the New American Hospital: A Time for Greatness 1st Edition
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ISBN
:
9781555425142
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Publisher
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John Wiley & Sons
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Subject
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Medical Study & Revision Guides & Reference Material
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Binding
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Hardcover
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Year
:
1993
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6398.0
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5502.0
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Description
Transforming the American HospitalProvides an exciting, values-centered approach to leading organizational change that produces rapid and lasting results.--Coyla Anderson, executive vice president, operations, Holy Cross Health SystemAt a time when the health care industry is going through a crisis--closures, layoffs, soaring costs, dissatisfied customers, and increased turnover--some hospitals have dramatically improved quality, productivity, and profitability. How? They have met the challenges of operating in today\'s health care environment through a complete, revolutionary transformation in how hospitals are managed. This book offers health care leaders an in-depth picture of how this new hospital operates and presents detailed, proven guidance for undertaking the transition.About the AuthorV. CLAYTON SHERMAN is founder and president of Management House, Inc., in Inverness, Illinois. Management House provides management development, organization development, and human resource services to a wide range of hospitals, Fortune 500 companies, associations, and emerging growth organizations. His consulting work has won numerous awards for his clients including achieving placement in the HCIA-Mercer list of the Top 100 Hospitals, Press-Ganey\'s nationally best-rated hospital in customer satisfaction, and 3M Innovations in Health Care Award for an organization\'s transformation using the New American Hospital model.Sherman\'s audiocassette programs, \"The Uncommon Leader\" and \"Strategies for Stress Free Living,\" have been among the best-selling management programs of all time. he is the author of From Losers to Winners (1987) and Managerial Performance and Promotability (1984).
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