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Customer Service Games for Training 14.0%OFF

Customer Service Games for Training

by Graham Roberts-Phelps

  • ISBN

    :  

    9780566082054

  • Publisher

    :  

    Gower Pub Co

  • Subject

    :  

    Business & Management, Industry & Industrial Studies

  • Binding

    :  

    HARDCOVER

  • Pages

    :  

    184

  • Year

    :  

    2000

₹

5267.0

14.0% OFF

₹

4529.0

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  • Description

    An eclectic collection of simple games, exercises and activities covering every aspect of customer service skills and the service process. They are intended as an addition to the service trainer's toolkit for preparing team meetings and customer service training sessions.

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