ERP Demystified

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ERP packages, if chosen correctly, implemented judiciously and used efficiently have the ability to raisethe productivity and profits dramatically. This book helps the decision-makers in choosing the ERP package that is best suited for the organization, along with the related technologies. It also provides comprehensive guidance in implementing the ERP system successfully. The revised and updated edition includes the latest developments in the field of ERP, information technology and new technologies that are changing the ERP landscape. Divided into eight sections, the book covers ERP Basics, ERP and Technology, ERP Implementation, Operation and Maintenance of the ERP system, Business Modules of ERP, ERP Market, Present and Future of ERP, ERP Resources, Case studies, Career guidance, Manufacturing perspective, etc. ERP Demystified is primarily meant for managers and executives who are entrusted with the task of implementing ERP systems in their organizations. It is a complete and comprehensive resource for organizations planning to implement ERP systems. This book is also suited for post graduate level courses on business administration, management, computer science, and Information Technology. To enhance the utility of the book a learning guide for students and other teaching aids for instructors are available at http://highered.mcgraw-hill.com/sites/0070656649 and also on the author?s site at http://www.leon-leon.com/it/erpdse/ About The Author BAlexis Leon is the managing director of L&L Consultancy Services Pvt. Ltd. He has more than 18 years of consulting experience in the areas of software engineering, workflow automation, groupware, product design, process improvement, project management, configuration management, quality assurance, productivity improvement, etc. He has written more than 40 books on computing, IT and management. He has worked with companies like Pond?s India Ltd. and Tata Consultancy Services. He holds a master?s degree (M. Tech) in Industrial Engineering. He can be reached through his website at http:/www.alexisleon.com Table Of Contents Part I: Introduction Chapter 1. Enterprise-An Overview Chapter 2. Introduction to ERP Chapter 3. Basic ERP Concepts Chapter 4. Justifying ERP Investments Chapter 5. Risks of ERP Chapter 6. Benefits of ERP Part II: ERP and Technology Chapter 7. ERP and Related Technologies Chapter 8. Business Intelligence (BI) Chapter 9. E-Business and E-Commerce Chapter 10. Business Process Reengineering (BPR) Chapter 11. Data Warehousing Chapter 12. Data Mining Chapter 13. On-line Analytical Processing (OLAP) Chapter 14.Product Life Cycle Management (PLM) Chapter 15. Supply Chain Management (SCM) Chapter 16. Customer Relationship Management (CRM) Chapter 17. Advanced Technology and ERP Security Part III: ERP Implementation Chapter 18. To be or not to be? Chapter 19. Implementation Challenges Chapter 20. ERP Implementation (Transition) Strategies Chapter 21. ERP Implementation Life Cycle Chapter 22. Pre-implementation Tasks?Getting Ready Chapter 23. Requirements Definition Chapter 24. Implementation Methodologies Chapter 25. Not all package are created equal?Package Selection Chapter 26. ERP Project Teams Chapter 27. Process Definition Chapter 28. Vendors and Consultants Chapter 29. Dealing with Employee Resistance Chapter 30. Contracts with Vendors, Consultants and Employees Chapter 31. Training & Education Chapter 32. Data Migration Chapter 33. Project Management & Monitoring Chapter 34. Post Implementation Activities Chapter 35. Success & Failure Factors of an ERP Implementation Part IV: ERP in Action Chapter 36. After ERP implementation? Chapter 37. Operation and Maintenance of the ERP System Chapter 38. Measuring the Performance of the ERP System Chapter 39. Maximizing the ERP System Part V: The Business Modules Chapter 40. Business Modules of an ERP Package Chapter 41. Finance Chapter 42. Manufacturing Chapter 43. Human Resources Chapter 44. Plant Maintenance Chapter 45. Materials Management Chapter 46. Quality Management Chapter 47. Marketing Chapter 48. Sales, Distribution & Service Part VI: The ERP Market Chapter 49. ERP Marketplace and Marketplace Dynamics Chapter 50. SAP AG Chapter 51. PeopleSoft Chapter 52. JD Edwards Chapter 53. Oracle Corporation Chapter 54. QAD Inc. Chapter 55. SSA Global Chapter 56. Lawson Software Chapter 57. Epicor Chapter 58. Intuitive Part VII: ERP?Present and Future Chapter 59. Turbo charge the ERP system Chapter 60. Enterprise Application Integration (EAI) Chapter 61. ERP and E-Business Chapter 62. ERP, Internet, and WWW?ERP II Chapter 63. ERP and Total Quality Management Chapter 64. Future Directions and Trends in ERP