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Everyday Excellence : Creating a Better Workplace through Attitude, Action, and Appreciation
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ISBN
:
9788131716953
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Publisher
:
Pearson
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Subject
:
Business & Management
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Binding
:
Paperback
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Pages
:
270
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Year
:
2007
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225.0
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173.0
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Description
Everyday Excellence looks at the core of quality --- people. If we want to achieve everyday excellence, we must do it for people and with people. People either have the right attitude or they don’t. They take the right action, or they don’t. They appreciate what they receive, or they don’t. ‘Attitude, action and appreciation’ actually form a cycle of excellence, since appreciation often stimulates, fosters, and encourages a better attitude. It all comes down to how we approach ourselves and how we interact with other people. Once we look for them, we find that the opportunities to practice and apply excellence in the workplace occur minute-by-minute throughout the day. These moments comprise the heart of everyday excellence.For Sale in Indian subcontinent onlyFeaturesEveryday Excellence looks at the core of quality --- people. This book is designed as easy but inspiring reading for the busy leader, manager, supervisor, and professional in an office. It provides ten chapters of interconnected short stories and lessons. The lessons contain viewpoints and opinions, and hopefully new perspectives and insights.ContentsEstablish the framework for success Leadership and Management Excellence Improving Operations Project Management Performance Gaining Clarity in Marketing Successful Business Development Client Relation and Retention Getting Communication Right Effective Human Resources Everyday Quality of Life
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