Fish Tales

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The of FISH!follow-up to the runaway national bestseller FISH!, FISH! TALES offers exciting, dramatic, real-life stories of how companies and individuals apply the "FISH! philosophy" to boost morale and improve the quality of their businesses and lives.FISH! told the story of a fictional company which transformed itself by applying lessons learned from Seattle's famous Pike Place Fish market. Now, with FISH! TALES, readers can learn how real-life businesses and individuals energized their workplaces-and their lives-by implementing the lessons from FISH! Best of all, the book stands on its own for newcomers to the FISH! philosophy. FISH! TALES focuses on diverse companies, such as a bustling Sprint regional customer service center, a quiet neuro-surgical unit at a major hospital, and a brilliant car dealership. It features dozens of short takes -- quick and easy ways to apply the FISH! philosophy right now. And it includes a detailed program with specific steps and action plans