From Cost to Performance Management: A Blueprint for Organizational Development

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Every manager is responsible for cost and performance management in one form or another. This book provides an unbiased survey and explanation of the cost and performance management approaches and methods currently available for application in business. Topics covered include cost management and performance management/measurement options including ABC/M, Total Quality Management, Supply Chain Management, and Balanced Scorecard.Contrasts with managerial accounting textbooks, which tend to be conceptual and theoretical and not easily adaptable to practical situations.Assists readers in choosing the best approach or blend of methods to address specific business problems. Supports learning through real-world applications.Provides a complete presentation of field-tested cost management and performance management/measurement options.

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CATHERINE STENZEL, MST, MBA, and JOE STENZEL, MD, are full-time ontologists and editors in chief of the Journal of Cost Management, a bimonthly RIA Group periodical. They are also co-directors of Genesis Organizational Diagnostics, which provides cost and performance consulting services focused on government, healthcare, and higher education.Joe, a board-certified pediatrician, has worked with the Juran Institute to develop a quality measurement and management model for large urban medical centers.