Hotel Housekeeping: A Training Manual

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This revised and updated edition of this widely read training manual essentially aims at empowering food service professionals in the hospitality industry with the knowledge and skills to meet the changing needs and challenges of this fast growing segment. Key Features Handy book for self-learning and training Learning Objectives, key terms and review quizzes Focus on emerging technologies Written with a global perspective Table of Contents Part 1: Overview Part 2: Organisation of Housekeeping Department Part 3: Housekeeping Administrative Duties Part 4: Housekeeping Floor Procedures Part 5: Guest Room Cleaning Procedures Part 6: Housekeeping Control Desk Part 7: The Linen and The Uniform Rooms Part 8: Public Area Cleaning Part 9: Cleaning: Knowledge and Practice Part 10: Laundry Services Part 11: Other Housekeeping Knowledge