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ISBN
:
9780824797584
Publisher
:
CRC Press
Subject
:
Technology, Engineering, Agriculture, Business & Management, Industry & Industrial Studies
Binding
:
HARDCOVER
Pages
:
216
Year
:
1996
₹
13832.0
₹
13832.0
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View DetailsDescription
Adopting a hands-on approach, this work shows how to achieve ISO 9000 registration efficiently and economically, through the TAP-PDSA (Train, Audit and Plan / Plan, Do, Study, Act) method. It explains issues encountered in registering, providing real examples, and addresses the functions of a registrar, the importance of choosing a registrar early, and the criteria of registrar selection. The primary goals of registration - to improve quality, achieve customer satisfaction and increase profitability - are stressed.
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