Interaction Design

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The book includes a broad spectrum of topics, including both the traditional paradigm (e.g. one user interacting with a piece of software) and new paradigms (e.g. ubiquitous computing).Central to the book is the idea that design and evaluation are interleaving processes. The book is very 'hands-on' process oriented, explaining how to carry out a variety of methods and techniques. Table of contents : Foreword Preface Chapter 1: What is interaction design? · Introduction · Good and poor design · What is interaction design? · The user experience · The process of interaction design · Interaction design and the user experience · INTERVIEW with Gitta Salomon Chapter 2: Understanding and conceptualizing interaction · Introduction · Understanding the problem space · Conceptualizing the design space · Theories, models and frameworks · INTERVIEW with Terry Winograd Chapter 3: Understanding users · Introduction · What is cognition? · Applying knowledge from the physical world to the digital world · Conceptual frameworks for cognition Chapter 4: Designing for collaboration and communication · Introduction · Social mechanisms in communication and collaboration · Technology-mediated social phenomena · INTERVIEW with Abigail Sellen Chapter 5: Affective aspects · Introduction · What are affective aspects? · Expressive interfaces and positive emotions · Frustrating interfaces and negative emotions · Persuasive technologies · Anthropomorphism · Interface agents, virtual pets and interactive toys · Models of emotion and pleasure Chapter 6: Interfaces and interactions · Introduction · Paradigms · Interface types · Which interface? Chapter 7: Data Gathering · Introduction · Four key issues · Data recording · Interviews · Questionnaires · Observation · Choosing and combining techniques · INTERVIEW with Sara Bly Chapter 8: Data analysis, interpretation, and presentation · Introduction · Qualitative and quantitative · Simple quantitative analysis · Simple qualitative analysis · Using Theoretical Frameworks · Tools to support analysis · Presenting your findings Chapter 9: The process of interaction design · Introduction · What is involved in interaction design? · Some practical issues · Lifecycle models: showing how the activities are related · INTERVIEW with Gillian Crampton Smith Chapter 10: Identifying needs and establishing requirements · Introduction · What, how, and why? · What are requirements? · Data gathering for requirements · Data analysis · Task description · Task analysis · INTERVIEW with Suzanne Robertson Chapter 11: Design, prototyping and construction · Introduction · Prototyping and construction · Conceptual design: moving from requirements to first design · Physical design: getting concrete · Using scenarios in design · Using prototypes in design · Tool support · INTERVIEW with Karen Holtzblatt Chapter 12: Introducing evaluation · Introduction · The why, what,, where and when of evaluation · The language used to describe evaluation · Evaluation approaches and methods · Evaluation studies · What did we learn from the case studies? Chapter 13: An evaluation framework · Introduction · D E C I D E: A framework to guide evaluation Chapter 14: Usability testing and field studies · Introduction · Usability testing · Usability testing of a large website · Conducting experiments · Field studies · INTERVIEW with Ben Shneiderman Chapter 15: Analytical evaluation · Introduction · Inspections: heuristic evaluation · Inspections: walkthroughs · Predictive models · INTERVIEW with Jakob Nielsen References Credits Index Market Description : The primary audience is undergraduate students (mainly on computing and associated degree programs, but courses also attract students from wider backgrounds studying graphic design, web design, multimedia and industrial design). A professional audience will be drawn from software and web authors and designers but will principally centre on usability engineers. About Author : Helen Sharp: Responsible for developing distance education courses in software engineering, co-founder of the International Pedagogical Patterns project, she is also a Senior Visiting Fellow at the Centre for Human-Computer Interaction Design at City University. Her main research interest focus on the overlap between Interaction Design and Software Engineering, in particular, how to ensure that good HCI design principles are incorporated into the design of interactive products. Jenny Preece: Professor of Information Systems at UMBC, Regular keynote and invited speaker at SIGCHI and other conferences, prolific author and commentator. Her research focuses on online communities and social computing. Yvonne Rogers: Professor of Informatics and Cognitive Science at Indianna University and teaches mainly in the areas of HCI, CSCW, ubiquitous computing. Her research focuses on augmenting and extending everyday learning and work activities with interactive activities that move “beyond the desktop”.