14.0%OFF
Download App
| >> | LShop | >> | Book | >> | Reference, Informati... | >> | Encyclopaedias & Ref... | >> | Managing Public Disp... |
14.0%OFF
Managing Public Disputes: A Practical Guide for Professionals in Government, Business and Citizen's Groups
-
ISBN
:
9780787957421
-
Publisher
:
John Wiley & Sons
-
Subject
:
Encyclopaedias & Reference Works
-
Binding
:
Paperback
-
Year
:
2001
₹
4265.0
14.0% OFF
₹
3667.0
3667.0
Buy Now
Shipping charges are applicable for books below Rs. 101.0
View Details(Imported Edition) Estimated Shipping Time : 15-18 Business Days
View Details
-
Description
For more than a decade, Managing Public Disputes has been the first choice, hands-on guide for managers, offering useful instructions for handling a wide range of large and small public controversies from the national to the community level. It includes:Ten proven principles for managing conflictA comprehensive framework with step-by-step procedures for creating productive outcomesSeven illustrative case examplesDetailed advice on effective methods for collecting information, conducting interviews, and analyzing a conflict situationSuggestions for handling special problems such as reluctant participants, keeping people at the negotiation table, and handling situations where emotions are running highEight tasks targeted for designing an overall strategy for managing public disputes
-
Author Biography
SUSAN L. CARPENTER is a mediator and trainer. She is the founding director of the Program for Community Problem Solving in Washington, D.C. and a founding board member of the International Association of Public Participation. She was the associate director of ACCORD Associates, a nonprofit conflict management organization in Boulder, Colorado for ten years.W.J.D. KENNEDY was the executive director of ACCORD Associates for fourteen years. He has consulted with a wide variety of private organizations and city, county, state, and federal agencies.
Related Items
-
of
-
OFFER
Skills, Not Just Diplomas: Managing Education for Results in Eastern Europe and Central Asia
Dina Abu-Ghaida
Starts At
2717.0
2986.0
9% OFF
-
OFFER
Managing Quality, 5Th Ed
Barrie G. Dale Ton Van Der Wiele Jos Van Iwaarden
Starts At
513.0
619.0
17% OFF
-
OFFER
Information Storage And Management: Storing, Managing And Protecting Digital Information
E. M. C.
Starts At
538.0
649.0
17% OFF
-
OFFER
Managing Technology and Innovation for Competitive Advantage
V. K. Narayanan
Starts At
615.0
799.0
23% OFF
-
OFFER
Innovation, Dual Use, and Security: Managing the Risks of Emerging Biological and Chemical Technologies
Starts At
3786.0
4982.0
24% OFF
-
OFFER
Managing Development: State, Society, and International Contexts illustrated edition Edition
Kathleen A. Staudt
Starts At
870.0
1000.0
13% OFF
-
OFFER
Teaching as Principled Practice: Managing Complexity for Social Justice
David M. Donahue
Starts At
6161.0
7165.0
14% OFF
-
OFFER
Teaching as Principled Practice: Managing Complexity for Social Justice FIRST Edition
David M. Donahue
Starts At
652.0
750.0
13% OFF
-
OFFER
Managing the Challenges in Human Service Organizations: A Casebook FIRST Edition
Ralph P. Brody
Starts At
4841.0
5630.0
14% OFF
-
OFFER
Effectively Managing Human Service Organizations 0003 Edition
Ralph Brody
Starts At
9096.0
10577.0
14% OFF
-
OFFER
Managing Conflict in a Negotiated World: A Narrative Approach to Achieving Productive Dialogue and Change
Peter M. Kellett
Starts At
870.0
1000.0
13% OFF
