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Model Business Letters, E-Mails & Other Business Documents
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ISBN
:
9788131705704
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Publisher
:
Pearson
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Subject
:
Business & Management
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Binding
:
Paperback
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Pages
:
520
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Year
:
2004
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575.0
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448.0
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Description
In business, communication counts. Clear and well-structured letters, documents and e-mails can deliver better results, with speed and accuracy. The words that you use, and the way that you present them, also send important signals about you and your business to your customers, colleagues and business partners. So make sure you’re sending the right ones. Model Business Letters is a practical and comprehensive guide to help you get more value from your business communication. In this book you will find over 500 sample documents for a wide range of business situations, easy to use examples and practical advice on content, language and style Salient Features Model Business Letters will help you to put the key rules of good business writing into action, and a framework for creating clear and effective business communication, including: How to present business documents correctly and clearly how to structure your communication for maximum results how to make your email work for you model examples for a range of business communication needs 100 top-tips for better business writing Table Of Contents WRITTEN COMMUNICATION - AN OVERVIEW Presentation of Business Documents Structuring Your Communications E-mail ROUTINE BUSINESS DOCUMENTS Enquiries and Replies Quotations, Estimates and Tenders Orders and Their Fulfilment Invoicing and Settlement of Accounts Letters Requesting Payment Credit and Status Enquiries A Typical Business Transaction (Correspondence and Documents) Complaints and Adjustments Goodwill Messages Reports and Proposals Notices, Advertisements and Information Sheets Circulars Sales Letters and Voluntary Offers Publicity Material Marketing Matters Business Plans Meetings Documentation Personnel Travel and Hotels Secretarial and Administrative Correspondence CLASSIFIED BUSINESS LETTERS Agencies International Trade Banking (Home Business) Banking (International Business) Transport Insurance
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