OPERATIONS NOW (BOOK ONLY)

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: Byron Finch Professor of Operations Management in the Richard T. Farmer School of Business Administration at Miami University, Oxford, Ohio. He earned his BS and MS degrees from Iowa State University and received his doctorate from the William Terry College of Business Administration at the University of Georgia in 1986. He began teaching and research responsibilities in 1987 at Miami University, where he has taught operations management and supply chain management courses at the undergraduate and graduate levels Table of Content: UNIT ONE: FOUNDATIONS FOR SUCCESS Chapter 1: Introduction: Why Operations Management? Chapter 2: Profitability: Business Success from Operations Success Chapter 3: Strategy and Value: Competing through Operations Chapter 4: Processes: Turning Resources into Capabilities UNIT TWO: COMPONENTS OF VALUES Chapter 5: Cost: The Price of Value Creation Chapter 6: Quality: Meeting Customer Expectations Chapter 7: Quality Tools: From Process Performance to Process Perfection Chapter 8: Timeliness: Scheduling and Project Management UNIT THREE: MANAGING RESOURCES TO CREATE VALUE Chapter 9: Supply Chain Management: Managing Business to Business Interactions Chapter10: Demand Forecasting: Building the Foundation for Resource Planning Chapter 11: Inventory: Managing to Meet Demand Chapter 12: Logistics: Positioning Goods in the Supply Chain Chapter 13: Lean Systems: Eliminating Waste through the Supply Chain Chapter 14: Capacity: Matching Productive Resources to Demand Chapter 15: Constraint Management: Simplifying Complex Systems Chapter 16: Facilities: Making Location and Layout Decisions Chapter 17: Workforce: Optimizing Human Capital