Performance Measurement: Building Theory, Improving Practice

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This book brings together to the readers in one volume the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. It serves as a handy reference to the students and practitioners. The coverage is broad including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The book includes articles that are considered "classics" as they have endured the test of time and their value in the field has been noted by academic awards, frequent citations, and in some cases by associations such as the Government Accounting Standards Board (GASB), as part of the performance measurement "must-read" list. Table of Contents Chapter 1. Making the Case for Performance Measurement Chapter 2. Performance Measurement Purposes and Techniques Chapter 3. Performanace-Based Budgeting Chapter 4. Performance-Based Management Chapter 5. The Role of Citizens in Measuring and Promoting Performance Chapter 6. Performance Measurement Across Government Levels Chapter 7. Implementation