Speaking as a Leader

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"Readers will find themselves transformed by this book. I thought I was a good speaker going into The Humphrey Group's seminar. But I had no idea how good I could be." "I can say from experience that anyone who wants to speak as a leader should read this book. I first worked with Judith when I was CFO at Imperial Oil. When I became CEO of Petro-Canada I not only used those communication skills, but brought Judith in to work with my entire executive team." About the Author Judith Humphrey (Toronto, ON) is founder and President of The Humphrey Group, one of North America's premier executive communications firms. For over 20 years, The Humphrey Group has been coaching thousands of senior business people who wish to lead every time they speak. The firm's training programs, including Speaking As a Leader and Taking the Stage®, have been delivered globally to over 100,000 people, directly and through train-the-trainer programs. The firm's clients include blue-chip companies such as IBM, Dell, Wal-Mart, HSBC, Bank of America, Bank of Montreal, CIBC, Research in Motion, and Microsoft. Judith has had articles published in the Harvard Management Communication Letter, Vital Speeches of the Day and in Presentations That Persuade and Motivate (Harvard Business School Press). Table of Contents Preface Introduction: Speaking as an Act of Leadership STEP 1: THINK LIKE A LEADER Chapter 1: Begin with Vision Chapter 2: Think beyond Hierarchies Chapter 3: Move from Information to Inspiration Chapter 4: Move from Negatives to Positives Chapter 5: Speak with Conviction Chapter 6: Listen, Listen, Listen Chapter 7: Commit to Communicating STEP 2: SCRIPT YOURSELF AS A LEADER Chapter 8: What Is a Leader's Script? Chapter 9: Open with a Grabber Chapter 10: State Your Subject Chapter 11: Lead with a Message Chapter 12: Develop a Persuasive Structure Chapter 13: Close with a Call to Action STEP 3: USE THE LANGUAGE OF LEADERSHIP Chapter 14: Speak with Clarity Chapter 15: Take the "Jar" out of Jargon Chapter 16: Be Conversational Chapter 17: Be Personal Chapter 18: Be Eloquent Chapter 19: Don't Be . . . Um . . . Tentative Chapter 20: Take the "Numb" out of Numbers Chapter 21: Jokes Are Not for Leaders STEP 4: ACHIEVE A LEADER'S PRESENCE Chapter 22: Bring Your Script to Life Chapter 23: You Are the Best Visual Chapter 24: The Eyes of a Leader Chapter 25: Suit the Action to the Word Chapter 26: Find Your Leader's Voice Conclusion: Always Leading, Always Influencing Endnotes Index