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ISBN
:
9780340781746
Publisher
:
Hodder Education
Subject
:
Business & Management, Industry & Industrial Studies, Business Applications
Binding
:
PAPERBACK
Pages
:
96
Year
:
2000
₹
99.0
₹
90.0
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View DetailsDescription
In modern business practice, the help desk or helpline is commonplace. This text is aimed at the manager who has the task of providing that support to customers, and addresses deciding what your help desk does, recruiting staff, tools for improvement and communications for customer satisfaction.
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