Textbook of Logistics and Supply ChainManagement

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This book, designed for the MBA courses in India, discusses the concept, tools and techniques of Logistics and Supply Chain Management which help students understand how good logistics and supply chain management helps a firm to sustain competitive advantage.

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D K Agrawal Associate Professor, Lal Bahadur Shastri Institute of Management, New Delhi, with over seventeen years of experience both in academia and the industry. Table of Contents Part 1: Introduction ��� Overview of Logistics • Supply Chain Management • Customer Service • Part 2: Elements of L&SCM • Information • Demand Forecasting • Inventory • Warehousing and Distribution Centres • Transportation • Protective Packaging • Order Processing • Materials Handling • Purchasing and Sourcing Management • Part 3: Logistics Administration • Organisation • Performance Management • Part 4: Case Studies • Bibliography • Index