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ISBN
:
9781578200955
Publisher
:
CRC Press
Subject
:
Computer Programming / Software Development, Computer Networking & Communications, Business & Management
Binding
:
PAPERBACK
Pages
:
227
Year
:
2002
₹
1702.0
₹
1225.0
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View DetailsDescription
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss
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