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The Manager's Guide to Benchmarking: Essential Skills for the Competitive-Cooperative Economy (Jossey-Bass Business & Management)
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ISBN
:
9780787902797
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Publisher
:
Jossey-Bass
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Subject
:
Business & Management, Education
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Binding
:
HARDCOVER
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Pages
:
234
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Year
:
1996
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3412.0
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2422.0
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Description
Pursue a proven path to excellence. Author Jerome Finnigan -- the leading authority on quality and benchmarkingat Xerox -- explains the benchmarking techniques used by today's global competitors, and tells precisely how your organization can do the same.
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Author Biography
JEROME P. FINNIGAN is professor emeritus of public administration at the University of Southern California.
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