The Professional Edge: Competencies In Public Service

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Public service today must be led by consummate professionals well versed in both technical and ethical competencies. This compact and concise text highlights the ever growing need for enhanced professional technical, ethical and leadership competencies in the context of public service. Each of these competencies is needed in the three arenas of public service - government agencies, non-profit organizations, and private organizations. Professionalism emphasizes both technical skills ("to do things right") and ethical skills ("to do right things"). The book shows clearly the technical competencies needed and links these with performance management, human resource administration, and information technology skills. It also identifies ethical foundations of public service and how to integrate them in practice. The book concludes with a focus on individual leadership, what it means, and how it is based on a foundation of ethical and technical skills. This reader friendly book with large number of exhibits and examples from government, the non-profit sector and business, would be an ideal book for introductory courses in Public Administration or as a supplementary text in professional ethics. It would also form a profitable reading material for all practicing managers and leaders who must realize the need for professional competency coupled with ethical values. Table of Contents List of Tables, Figures, and Exhibits Preface Acknowledgments 1.Public Service Today: Complex, Contradictory, Competitive 2. The Technical Professional: Developing Expertise 3. The Ethical Professional: Cultivating Scruples 4.The Consummate Professional: Creating Leadership 5. The Future of Public Service: Cases and Commentary for the New Millennium References

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s Index