Understanding And Managing Diversity: Readings, Cases, And Exercises

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For reasons varying from immigration patterns to changing demographics to increasing global business, coupled with the impact of technological innovations, the composition of today’s workforce is more diverse. This book aims to provide interesting, accurate and timely readings, cases and exercises to help clarify the complexity of managing and working in a changing and increasingly diverse workplace.Table of ContentsPreface

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sIntroductionSection I: A FRAMEWORK FOR UNDERSTANDING INDIVIDUAL PERSPECTIVES OF DIVERSITYIntroduction to Section I1. Diversity2. Redefining Diversity3. I am…4. Increasing Multicultural Understanding: Uncovering Stereotypes5. Body Ritual Among the Nacirema6. Exploring Diversity in Your Organization7. The Emotional Connection of Distinguishing Differences and Conflict8. White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences Through Work in Women’s Studies.Section II: A FRAMEWORK FOR UNDERSTANDING SOCIAL IDENTITY PERSPECTIVES ON DIVERSITYIntroduction to Section II9. Are African Americans Still Experiencing Racism?10. Inventing Hispanics: A Diverse Minority Resists Being Labeled11. To Be Asian in America12. A World View of Cultural Diversity13. Cultural Transmission Today: Sowell Revisited14. Negotiating: The Top Ten Ways That Culture Can Effect Your Negotiation15. Negotiations–BWA Discovers the Indonesian Way16. Interpreting Intercultural Communication at a Business Meeting17. How Canada Promotes Workplace Diversity18. Women in the Workforce: How Far Have They Come?19. Women in Leadership Positions20. The Power of Talk: Who Gets Heard and Why21. Is This Sexual Harassment22. The Negative Consequences of Male Privilege23. Does Social Class Make a Difference?24. Social Class Diversity25. Generational Diversity Scenarios in the For-Profit and Nonprofit Sectors26. Organizational Innovations for Older Workers27. Religion, Culture, and Management in the New Millennium28. Religion and Work29. Musical Chairs30. The Employee Who Couldn’t…31. Progress and Backlash: Making Sense of Lesbian, Gay, Bisexual, and Transgender Issues in the Workplace32. The Cracker Barrel Restaurants33. Appearance and Weight Inclusion Issues in the Workplace34. Choosing theBoard35. Media Messages36. Being an Only: A Field Assignment37. Diversity Challenges in Tomorrow’s Organizations: The Symposium38. DecisionsSection III: A FRAMEWORK FOR UNDERSTANDING ORGANIZATIONAL DIVERSITY AND INCLUSIONIntroduction to Section III39. The Inclusion Breakthrough: Unleashing the Real Power of Diversity40. Responses to the Changing Work Force: Human Capital and Strategic Issues41. The Ethics of Workplace Diversity42. Ethics and Diversity: Applications in the Workplace43. The Pitney Bowes Case: A Legacy of Diversity Management44. What Happened at Coca-Cola?45. The U.S. Air Force Academy: Organizational Culture and Diversity Issues46. Fairfax Metropolitan Hospital: The Candidate47. Evaluating Diversity and Inclusion in the Real World: Conducting a Diversity AuditSection IV: RESOURCES FOR TEACHING AND LEARNING ABOUT DIVERSITY48. Pre-Course Diversity Assessment49. Pre Course-Checking Perceptions50. Seeing and Valuing Diversity Issues Through Film51. Post-Course Diversity Assessment52. Post Course-Checking PerceptionsContributorsIndex