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ISBN
:
9788175343412
Publisher
:
Universal Law Publishing Co. Pvt. Ltd.
Subject
:
Law
Binding
:
Paperback
Year
:
2010
₹
140.0
₹
120.0
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Most lawyers are too busy earning their fees to worry about customer care, public relations, office management or marketing. Or so they think. In the current economic climate it is becoming increasingly important for lawyers to turn their attention to the more commercial aspects of practice development. Iain Campbell shows how this can be achieved, without compromising the quality of advice -- and without adding to the already straining workload. Areas covered include: - Making the right impression - Adapting services to meet customer needs - Handling complaints - Billing - Office management - How to get more work from existing clients - How to get new clients - And much, much more....
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