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Why Some Companies Emerge Stronger And Better From A Crisis: 7 Essential Lessons For Surviving Disaster
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ISBN
:
9788120337428
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Publisher
:
Phi Learning
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Subject
:
Business & Management
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Binding
:
Paperback
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Year
:
2009
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250.0
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Description
“Mitroff is the most eloquent voice we have writing about crises. This book is a timely masterpiece about our age of vulnerability and how, against all odds, we can best cope with this 21st century danger. The ‘we’ I am referring to includes all of us.” Warren Bennis Distinguished Professor of Business University of Southern California This timely book presents seven competencies crucial to handle crises effectively and emerge stronger and better from unthinkable yet inevitable circumstances. The competencies are : Right Heart (emotional IQ) Right Thinking (creative IQ) Right Social and Political IQ Right Integration (integrative IQ) Right Technical IQ Right Aesthetic IQ Right Spiritual IQ The book draws from the interviews conducted by the author as an expert in crisis management and offers a blueprint for the need to take action to avoid it. Table of Contents Preface Chapter One: The Crisis Society: The Rise of the Abnormal Chapter Two: Challenge 1—Right Heart (Emotional IQ): Deny Denial; Grieve Before a Crisis Occurs Chapter Three: Challenge 2—Right Thinking (Creative IQ): Be a Responsible Troublemaker Challenge 3—Right Social and Political Skills (Social and Political IQ): Be Patiently Impatient Chapter Four: Challenge 4—Right Integration (Integrative IQ): Embrace Fuzziness Chapter Five: Challenge 5—Right Technical Skills (Technical IQ): Think Like a Sociopath, Act Like a Saint Chapter Six: Challenge 6—Right Transfer (Aesthetic IQ): Down with the Old; Design and Implement New Organizations Chapter Seven: Challenge 7—Right Soul (Spiritual IQ): Spirituality Is The Ultimate Competitive Advantage Chapter Eight: When a Whole Society Is in Crisis, All of the Challenges Apply Chapter Nine: Epilogue: A Tale of Two Companies Appendix A: Major Crisis at a Glance Appendix B: A Brief Primer on Crisis Management Appendix C: A Theory of Complex Problem-Formation and Problem-Solving Inquiry Systems Index
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