Coaching and Mentoring: Practical Conversations to Improve Learning

0.0

Coaching and mentoring are simple and practical activities that can be applied to a continuum of situations. The focus for any coaching and mentoring relationship should be on what individuals are learning about themselves and their situation to take control and responsibility for managing their own development. This secondedition ofCoaching and Mentoring has been radically updated and now includes: A new section that explores and de-mystifies the important role of philosophy and psychology in coaching and mentoring; Best-practice, practical tools and new case-studies to demonstrate how important it is to relate theoretical models to specific situations in order to gain real benefits; An insight into the development and future of the coach-mentoring profession. This is one of the few books that cover the complete spectrum from life-coaching to team coaching, and business coaching to community mentoring. This practical and comprehensive guide will be of value to everyone involved in any aspect of the coaching and mentoring community. About The Author Eric Parsloe is Chairman of The OCM: Leaders in coach-mentoring, a member of the CIPD coaching faculty and a founder of the European Mentoring and Coaching Council (EMCC). Melville Leedham runs his won coach-mentoring business specializing in improving the performance of individuals, teams and organizations. He also trains, supervises and assesses other coaches. Table of Contents From marginal to mainstreamThe management and academic influencers’ The sport coach ‘influencers’ The human resources professional ‘influencers’ The counselling, psychotherapy, psychology and philosophy influencers’ The professional body ‘influencers’ So where does that leave us? Models of coaching and mentoring Towards an ideal model The generic coach-mentoring process Mentoring A ‘contracting’ process model The manager or leader as a coach-mentor A coach-mentoring competence model Community mentors and life-coaachingWhat is life-coaching? Community mentoring The learning mentor The emergence of the coach-mentor Helping people to learn how to learnWhat is a learning organization? Towards a learning organization model Choosing how best to learn Learning or development? Self-managed learning Principles of adult learning Awareness of individual differencesBeliefs and values Culture and diversity Gender Philosophies Psychological influences How do we apply our understanding of differences to our practice? Feedback that builds confidence and successObserving performance Potential barriers to effective feedback Feedback that builds confidence Observing a team Handling the feedback session Visualizing successful performance Harnessing the essential mental qualities Making winners Observant listening It isn’t simple to observe The importance of observing body language Awareness of personal space Trust and distrust Myths and prejudices Active listening Telephone coaching Questioning Understanding the basic types of question A variety of useful question types Types of questions to be avoided Questioning techniques An industry of a maturing professionWhat makes a profession? The ‘supervision’ debate What is coaching supervision? Formal or informal? How does supervision add value? So, is it a profession or an industry? Appendix: Historical definitions Reference Index