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Customer Service Skills for Success 23.0%OFF

Customer Service Skills for Success

  • ISBN

    :  

    9780071315920

  • Publisher

    :  

    Mcgraw Hill Higher Education

  • Subject

    :  

    Business & Management, Industry & Industrial Studies

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1195.0

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  • Description

    Features how-to topics for the customer service professional. This title covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology.

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