Dare to Lead: The Transformation of Bank of Baroda (Response Books)

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Dare to Lead is the fascinating story of how Anil K. Khandelwal transformed Bank of Baroda (BOB) from being just another public sector bank into one of the most valuable brands in Indian banking. This is the story of the leadership challenges, management solutions, and personal and professional excitement the author experienced in transforming the 97-year-old bank into a modern, tech-savvy, customer-centric bank. This book is an excellent blueprint for undertaking transformation in large, geographically dispersed public sector enterprises. It describes how a large-sized bank was transformed on all parameters with clear vision, execution discipline, customer centricity and people engagement. The author emphasizes that large-scale transformation can be undertaken successfully only if the CEO shows courage to change the status quo and mobilize the human effort within the organization. The story of BOB s transformation has captured international attention and finds its mention in Harvard Business Review, Human Resource Development International and the book The India Way by the Wharton School faculty. A personal tale from a very wise man; I was captured and captivated. Tom Peters, Co-author of In Search of Excellence Anil Khandelwal s insider account of the transformation of a bank in India is not only a practical case study of leadership in action; it is a guide to the challenges of success in emerging markets that will be valuable for global managers of the future. Rosabeth Moss Kanter, Harvard Business School This is a marvelous read for those charged with transforming their organizations. The stories do a masterful and magic job of weaving together themes like vision, discipline, accountability, customer centricity, transparency, employee engagement, and meaning. I strongly recommend the book. Dave Ulrich, University of Michigan A rare story of courage, passion and commitment .... Full of real-life examples, the book is a must read for CEOs and all those who aspire to leave a legacy. Vijay Govindarajan, Dartmouth College