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ISBN
:
9780814415382
Publisher
:
AMACOM/American Management Association
Subject
:
Business & Management
Binding
:
Hardcover
Pages
:
170
Year
:
2010
₹
1872.0
₹
1329.0
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View DetailsDescription
In a tight market, your most powerful growth engine and your best protection from competitive inroads is this: put every thing you can into cultivating true customer loyalty. This title reveals the secrets of providing online and offline customer service.
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