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Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability 01 Edition
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ISBN
:
9781563273889
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Publisher
:
Book World Enterprises
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Subject
:
Business & Management
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Binding
:
Paperback
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Year
:
2007
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Description
Contents : 1. The Evolution of the Customer Satisfaction Concept2. Survival in a Rapidly Changing World3. Developing a Unique Organizational Capability4. Change in the Work Concept5. Evolution of Customer Focus and Its Challenges6. Improvement as a Problem-Solving Process7. Process Discovery and Management8. Process Control and Variation9. Reactive Improvement and the 7 Steps Method10. Management Diagnosis of the 7 Steps of Reactive Improvement11. Process Management Mobilization Case Study ??? Teradyne12. Planning Projects or Tasks13. Proactive Improvement14. Applying Proactive Improvement to Develop New Products15. Engagement and Alignment of Organization Members16. Coordination Behavior17. Leading Change18. Self-Development19. Teamwork Skill20. Initiation Strategies21. Infrastructure for Mobilization22. Phase-In23. U.S. Focused Strategies for Phase-In24. Hoshin Management25. Leading Process Improvement26. Further Case Studies in Mobilization27. The Practice of Breakthrough28. Networking and Societal Diffusion: Regional and National Networking29. Ongoing Integration of Methods
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