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ISBN
:
9788176496131
Publisher
:
Rawdson Publishers
Subject
:
Business & Management
Binding
:
Paperback
Pages
:
192
Year
:
2008
₹
195.0
₹
195.0
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View DetailsDescription
Etiquette expert, Jana High, applies the mostup-to-dateinformation on etiquette to the high-tech world in a humorous, concise and clear manner. Inside you will find : Intro to E-mail Etiquette Basics of E-mail Etiquette Common E-mail Fax Pas to Avoid Advanced E-mail Considerations International E-mail Instant Messaging Emotions Fax Finesse Cell Phone Courtesies Telephone Protocol Voice Mail Speaker phone Savvy and Conference Call Courtesy Traveling with Electronic Equipment When It's All Said And Done.
Author Biography
Jana L. High is the president of JLH Presentations. She is an author as well as a full-of-energy seminar leaser and keynote speaker. Jana's presentations are delivered with an enthusiastic and dynamic speaking style. Coupled with her ability to teach "usable" techniques for problem solving, Jana simply captivates her audiences. Jana High is a specialist in communications, as well as fields of individual and career development. She is the founder of an established business education firm serving individuals, organizations and corporations nationwide. His experience of living overseas and traveling extensively has broadened her ability to relate to individuals of all cultures and traditions. Table of Contents Introduction CHEPTER 1: Introduction to E-mail etiquette CHEPTER 2: The basics of E-mail etiquette CHEPTER 3: Common E-mail fax pas to avoid CHEPTER 4: Advanced e-mail considerations CHEPTER 5:International E-mail CHEPTER 6: instant messaging CHEPTER 7: Emotions CHEPTER 8: Fax finesse CHEPTER 9: cell phone courtesies CHEPTER 10: Telephone protocol CHEPTER 11: voice mail CHEPTER 12: Speaker phone savvy and conference call courtesy CHEPTER 13: Traveling with electronic equipment CHEPTER 14: When it's all said and done APPENDIX 1: Emotions APPENDIX 2: Shorthand expressions APPENDIX 3: Shorthand expressions teen talk APPENDIX 4: General E-mail and Internet information.
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