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One Minute Apology (One Minute Manager)

One Minute Apology (One Minute Manager)

by Ken Blanchard

  • ISBN

    :  

    9780007160068

  • Publisher

    :  

    Harpercollins Pb

  • Subject

    :  

    Psychology, Business & Management

  • Binding

    :  

    PAPERBACK

  • Pages

    :  

    128

  • Year

    :  

    2004

₹

299.0

₹

299.0

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  • Description

    The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors. The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable - the fourth secret of the One Minute Manager - presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.

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