The Best Practices Enterprise: A Guide to Achieving Sustainable World-class Performance

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There are seven best practices that are indispensable in this era of rapid change, increasing customer demands, and intense global competition. These seven best practices address the people, processes, and technology elements of which every enterprise is comprised. Without them firmly in place, an organization will eventually flounder. When driven by top management, instituting 15 business principles based on these seven best practices will transform an organization from mediocrity to a powerhouse referred to as The Best Practices Enterprise™. These proven principles and practices are supported by nearly 50 real-world case examples and excerpts from actual projects to demonstrate how multiple organizations have institutionalized these best practices. KeyFeatures • Reveals how to improve top-line and bottom-line performance by transforming typical strategic planning methods to a program-centric strategic planning approach • Delineates how IT environments can be designed and built to reach optimal levels of reliable responsiveness and speed to market, while maximizing returns on technology investments • Demonstrates how portfolio-based project management reduces risk and minimizes costs • Illustrates how diversity and inclusion programs and results-focused communication practices can be used to increase effectiveness, profitability and shareholder value • Includes free downloadable tips for effective best practices implementation and business transformation — available from the Web Added Value™ Download Resource Center

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James M. Kerr is the managing partner at KCG, a leading management consulting firm, located in Cromwell, Connecticut that specializes in assisting Fortune 500 firms with corporate visioning, scenario planning, mergers/acquisitions, process design, and enterprise reorganization. Mr. Kerr is a highly-respected management consultant with over 20 years of experience. He is best known for his corporate transformation, strategy formulation, and business redesign work in a wide variety of industries. Clients include Fortune 500 firms AXA Financial, The Home Depot and IBM. He has also lead numerous successful projects in the government sector, including work for the U.S. Joint Chiefs of Staff. This leading expert has been published extensively in the media and previously authored books for McGraw-Hill and John Wiley & Sons. He is a sought after speaker that also teaches graduate-level strategic planning courses within the Lally School of Management at Rensellaer Polytechnic Institute.