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The Management Tool Kit: Tools and Techniques That Work
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ISBN
:
9788176493697
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Publisher
:
Thorogood Limited
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Subject
:
Business & Management
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Binding
:
Paperback
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Pages
:
230
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Year
:
2003
₹
195.0
₹
195.0
195.0
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Description
This unique book brings together the 47 most valuable management theories and tools in one volume, in order to help managers perform their functions quickly and effectively. A variety of different tools provide frameworks to structure your thinking and guidance in all areas of management, including: Business strategy, evaluation and decision making Bench-marking, tool quality management and business process re-engineering Managing people and performance Managing change Marketing Finance Managing time and stress.
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Author Biography
Sultan Kermally is a management development consultant and trainer. He has held senior management positions with management centre Europe, London Business School and The Economist Intelligence Unit. Table of ContentsIntroduction Chapter One : Strategy Levels of strategy Chapter Two : Strategy Evaluation Strategic Performance Chapter Three : Benchmarketing for best practice Chapter Four : Marketing The concept of goods and services How to find out about what customers need Marketing Strategy Marketing Mix A world on price elasticity Brands Marketing Planning Chapter Five : Total quality management Quality awards ISO 9000 Managing the environment Chapter Six : Managing and dealing with finance Managing your working capital Key financial ratios Managing shareholder value Budgetary control Chapter Seven :Making Decisions Decision-making techniques Chapter Eight : Managing Performance Arrival of balanced scorecard Chapter Nine : Managing meetings Interpersonal skills required to run a meeting Chapter Ten : Managing time effectively Steps to habit formation Chapter Eleven : Managing people Leadership, motivation and performance Interviewing Motivation What are the barriers to delegation in practice? Empowerment - power to your people How should you measure your staff performance? Coaching Team building Team effectiveness Chapter Twelve : Communication Making Presentations Negotiating successfully Chapter Thirteen : Managing change Chapter Fourteen : Re-engineering your business process What is it? Chapter Fifteen :Managing stress Pressure v stress What are the symptoms? Chapter Sixteen : Corporate culture What is corporate culture? What is the role of culture? On becoming a learning organizations Chapter Seventeen : ‘Out the Box’ Thinking Mind gymnastics Reading tool box for busy managers Stay up-to-date on current thinking
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