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THE TRUSTED ADVISOR 25.0%OFF

THE TRUSTED ADVISOR

by David H. Maister, Charles H. Green and Robert M. Galford

  • ISBN

    :  

    9780743207768

  • Publisher

    :  

    Free Press

  • Subject

    :  

    Business & Management

  • Binding

    :  

    Paperback

  • Pages

    :  

    240

  • Year

    :  

    2002

₹

450.0

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₹

337.0

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  • Description

    In the modern world of business, it's all about the ability to earn the client's trust and thereby win the ability to influence them. This detailed resource book provides readers with the five crucial steps they need for developing, managing and improving client confidence. Table of Contents Introduction How to Use This Book Part One: Perspectives on trust 1. A Sneak Preview 2. What Is a Trusted Advisor? 3. Earning Trust 4. How to Give Advice 5. The Rules of Romance: Relationship Building 6. The Importance of Mindsets 7. Sincerity or Technique? Part Two: The structure of trust building 8. The Trust Equation 9. The Development of Trust 10. Engagement

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