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Total Quality Handbook 19.0%OFF

Total Quality Handbook

by GOETSCH and DAVIS

  • ISBN

    :  

    9780130272621

  • Publisher

    :  

    Prentice Hall

  • Subject

    :  

    Business & Management

  • Binding

    :  

    Paperback

  • Pages

    :  

    278

  • Year

    :  

    824

₹

3378.0

19.0% OFF

₹

2736.0

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  • Description

    Contents : Chapter One Total Quality and Quality ManagementChapter Two Strategic PlanningChapter Three Quality CultureChapter Four Customer SatisfactionChapter Five EmpowermentChapter Six Leadership and ChangeChapter Seven Team BuildingChapter Eight TrainingChapter Nine Quality ToolsChapter Ten Problem Solving and Decision MakingChapter Eleven Statistical Process Control (SPC)Chapter Tewelve Continuous ImpowermentChapter Thirteen BenchmarkingChapter Fourteen Just-In-Time (JIT)Index

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