Evaluating Training Programs

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Donald Kirkpatrick?s four - level model for evaluating training programs has become the most widely used approach to training evaluation in the corporate, government and academic worlds. In the third edition of this classic bestseller, Kirkpatrick offers new ideas and procedures for continued quality evaluation of the four levels in today?s modern workplace Key Features Updated edition of Kirkpatrick?s classic bestseller on evaluating training programs. Donald Kirkpatrick is a true legend in the training field: he is a past president of ASTD, a member of Training magazine?s ?HRD Hall of Fame," and the recipient of the 2003 ?Lifetime Achievement Award in Workplace Learning and Performance? from ASTD About The Author As Professor Emeritus, University of Wisconsin, Donald L. Kirkpatrick has been active giving Keynote Presentations at national conferences of professional organisations. He has also given presentations and conducted workshops for many chapters of ASTD and the Society For Human Resource Management (SHRM). In addition, he has conducted programs for many organizations including Knowledge Advisors, Pacificorp, IBM, and Ford. James D. Kirkpatrick, PhD, is Senior Consultant for Evaluation Services at CUE, inc. where he is responsible for conducting individual and corporate Certification Programs on Kirkpatrick'r Four Levels for Evaluating Training Programs. He is a former Vice President and Director o the First Indiana ank, Corporate University in Indianapolis, Indiana Table Of Contents Part I. Concepts, Principles, Guidelines, And Techniques Chapter 1. Evaluating: Part Of A Ten-Step Process Chapter 2. Reasons For Evaluating Chapter 3. The Four Levels: An Overview Chapter 4. Evaluating Reaction Chapter 5. Evaluating Learning Chapter 6. Evaluating Behavior Chapter 7. Evaluating Results Chapter 8. Implementing The Four Levels Chapter 9. Managing The Four Levels Part II. Case Studies of Implementation Chapter 10. Using Balanced Scorecards To Transfer Learning To Behavior Chapter 11. So How Is E-Learning Different?