Knowledge Management: An Evolutionary View

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Managing organizational knowledge effectively can produce many benefits, including leveraging core business competencies, accelerating innovation and time-to-market, improving cycle times and decision-making, strengthening organizational commitment, and building sustainable competitive advantage. This volume in the AMIS series offers original refereed contributions that synthesize how research perspectives on various topics in Knowledge Management have progressed over the years, thereby illustrating the dynamic and evolutionary aspects of KM theories. The book reveals how thinking about KM has changed, how ideas have moved from being novel to being commonly accepted, how seemingly obvious truths have turned out to be more nuanced and multifaceted over time, how new lines of KM research have emerged from the shortcomings of other lines, and how the presumed purpose of KM and KM systems has evolved.

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Dr. Irma Becerra-Fernandez is the Knight Ridder Research Professor of Management Information Systems at Florida International University. Table of Contents Series Editor’s Introduction Preface 1. On Knowledge, Knowledge Management, and Knowledge Management Systems: An Introduction Part I. A Conceptual Lens for Knowledge Management 2. Individual, Group, and Organizational Learning: A Knowledge Management Perspective 3. Knowledge Management and Organizational Culture Part II. The Role of Information Technology in Knowledge Management 4. Social Networks and Information Technology: Evolution and New Frontiers 5. The Evolution of Knowledge Management Technology: From Explicit Rules to Implicit Profiles 6. A Four-Layer Model for Information Technology Support of Knowledge Management Part III. The Role of Knowledge Management Systems in the Organization 7. Mobilizing Knowledge in a Yu-Gi-Oh! World 8. The Impact of Computer-Mediated Communication on Knowledge Transfer and Organizational Form 9. Moving Toward a Knowledge Management Maturity Model (K3M) for Developing Knowledge Management Strategy and Implementation Plans 10. Building Knowledge Management Systems to Improve Profits and Create Loyal Users: Lessons from the Pharmaceutical Industry 11. Can We Learn from Our Past? Managing Knowledge Within and Across Projects Part IV. Knowledge Management and Teams Within and Across Organizations 12. Managing Knowledge in Virtual Communities Within Organizations 13. Dynamic Team Memory Systems: Enabling Knowledge Sharing Effectiveness in Structurally Diverse Distributed Teams 14. Electronic Knowledge Networks: Processes and Structure 15. Ad Hoc Interorganizational Collaboration: Safeguards for Balancing Sharing and Protection of Knowledge Editors and Contributors Series Editor Index