The Accidental Manager: Get The Skills You Need To Excel In Your New Career

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This book guides the first time managers in making a success of their managerial role if they are there without expecting to be or wanting to be. That is if they are promoted to the ranks of management while not being fully prepared yet or they are in there without any expectation, or even without wanting to be but have to be due to other compulsions. In all these cases one thing is certain—the challenging new role will demand certain skills never practiced by such new managers. The author explains how to turn this “accidental” opportunity into a big bonus for themselves and their company. The text also provides practical examples and case studies based on real-life situations on how to manage effectively. It achieves this by informing the reader : The many barriers that contribute to an individual’s not wanting to be in a managerial role The specific skills and behaviors necessary to manage others well How to manage well without giving up your passion for the actual work The types of managerial behaviors to avoid and how to prevent being viewed as a bad manager How to develop your people instead of rescuing them How to determine the productivity stage for each of your team members The communication and active-listening strategies for building trust and loyalty with and among your team members How to train and delegate staff so they can work independently and interdependently The differences between leading, managing, and doing—and how to do more of the leading and managing and less of the doing The different strategies for providing an environment where your staff can be motivated How to keep your team members on track and greatly reduce performance and behavioral problems How to give positive feedback and reward your team members

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GARY S. TOPCHIK is the managing partner of SilverStar Enterprises, a consulting firm specializing in management development based in Los Angeles.He has worked with organizations such as Oracle, Disney and Dow Jones. He has been honoured as Consultant of the Year by the International Training and Development Foundation. Table Of Contents Acknowledgments Introduction Chapter 1. You Are an Accidental Manager (That’s Okay) Chapter 2. The All-Time Worst Manager List Chapter 3. The Key to Success: “Doing Nothing” Chapter 4. The Platinum Skill of Developing Your Team Members Chapter 5. The Platinum Skill of Active Listening Chapter 6. The Platinum Skill of Giving and Receiving Feedback Chapter 7. The Platinum Skill of Creating a Motivational Climate Chapter 8. How Organizations Can Turn Accidental Managers Into Successful Ones Appendix A. Managerial Assessment Index