Download App
>> | LShop | >> | Book | >> | Economics, Finance, ... | >> | Business & Managemen... | >> | The Essential Guide ... |
ISBN
:
9780749454753
Publisher
:
Kogan Page Limited
Subject
:
Business & Management
Binding
:
Paperback
Pages
:
208
Year
:
2008
₹
250.0
₹
250.0
Buy Now
Shipping charges are applicable for books below Rs. 101.0
View DetailsEstimated Shipping Time : 5-7 Business Days
View DetailsDescription
The breakdown of working relationships can be a damaging influence on any organization. Not only can the best product or service be undermined or destroyed, but companies are put at risk of costly litigation. When this happens, mediation offers a constructive tool to resolve workplace differences and grievances. The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature of mediation, its uses and the skills needed to employ it. Presenting a range of techniques and processes and a number of case studies, the book offers effective advice for resolving conflict at all levels one-on-one disputes, team discord and even boardroom wrangles. The authors offer practical guidance on issues including • Why conflicts arise • Dispute resolution methods • Introducing mediation to the workplace • Team mediation and group dynamicsWritten primarily for those people in organizations who are on the front line and who have to anticipate, pre-empt or defuse conflicts on a daily basis, this book is an indispensable reference for those looking to promote productive working relationships.About Author:S Nora Doherty is one of the leading UK independent consultants in the field of workplace mediation for businesses and organizations, founder and Director of Professional Mediation Resolutions (PMR) Ltd, and she has been a mediator and trainer for many years. Marcelas Guyler is a business trainer, communications and development consultant, workplace mediator, and principal consultant of the Mediation Cultures and Resolutions Group (MCRG).
Related Items
-
of
Winning New Business: Essential Selling Skills for Non-Sales People
Denny Richard
Starts At
821.0
1066.93
23% OFF
How to be an Even Better Manager: A Complete A - Z of Proven Techniques & Essential Skills
Michael Armstrong
Starts At
300.0
395.0
24% OFF
Project Risk Management: An Essential Tool for Managing and Controling Projects
D Van Well-Stam
Starts At
177.0
225.0
21% OFF
Financial Words You Should Know: Over 1,000 Essential Investment, Accounting, Real Estate, and Tax Words
Michele Cagan
Starts At
238.0
295.0
19% OFF
Excellence in Supervision: Essential Skills for the New Supervisor
Rick Conlow
Starts At
87.0
99.0
12% OFF
Business Analysis Techniques: 72 Essential Tools for Success
James Cadle
Starts At
662.0
895.0
26% OFF