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ISBN
:
9780749450977
Publisher
:
Kogan Page Limited
Subject
:
Business & Management
Binding
:
Paperback
Pages
:
208
Year
:
2007
₹
275.0
₹
222.0
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View DetailsDescription
Organizations succeed when staff are doing their jobs effectively. For this to occur, employees must be well-trained. Group training, involving two or more people, enables a collaborative approach to working and problem-solving, and ensures that participants share best practice and a consistent learning experience. Now in its third edition, The Group Trainer’s Handbook is a condensed source of practical advice for anyone involved in group training. Updated with the latest thinking in group training methods, it is particularly useful for managers who are responsible for a team’s professional development. It breaks down the stages of designing and developing a successful training course and all the key skills needed to deliver effective group training. About The Author David Leigh is an independent management development consultant and a director of his own training consultancy prospects unlimited. He is a qualified barrister, trainer and facilitator. His programmes and articles are popular in the United Kingdom and internationally, and his books have been translated into Spanish and Russian. Table of Contents Introduction to the training process Setting objectives Developing a lesson plan Training methods Questions and responses Handling problem people Building rapport Using your voice Giving and receiving feedback Non-verbal communication Coping with stress Visual support The training environment Evaluating training Check lists
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