The Handbook of Logistics and Distribution Management

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Appealing to students, newly appointed managers and experienced practitioners alike, this definitive text explains the nuts and bolts of the modern logistics and distribution world in plain language. Richly illustrated throughout, the third edition of this popular handbook has been completely restructured and fully revised to include the most up-to-date information. Essential areas such as manufacturing logistics, integrated logistics, process design and home delivery have been re-visited to provide an in-depth, thorough understanding. There is a new chapter on receiving and dispatch within the Warehouse and Storage section, as well as an explanation of new technologies in surrounding chapters such as radio frequency identification (RFID), voice technology, satellite crane systems and dynamic pick systems. Together with additional information and examples of warehouse design, The Handbook of Logistics and Distribution Management is an invaluable guide for distribution, logistics and supply-chain managers, as well as students taking logistics-related degrees and professional qualifications. About The Author Alan Rushton is a Director of Dialog Consultants Ltd and was formerly the Director of Graduate Programmes at the Centre for Logistics and Supply Chain Management at Cranfield University. Phil Croucher is Middle East Regional Manager of Land Transport for EGL Eagle Global Logistics, a Chartered Fellow of the CILT (UK) and examiner of its MSc pro-gramme. Peter Baker is a Lecturer at the Center for Logistics and Supply Chain Management at Cranfield University and a Chartered Member of the CILT (UK). Table of Contents Concepts of Logistics and Distribution Introduction to logistics and distribution Integrated logistics and the supply chain Customer service and logistics Channels of distribution Key issues and challenges for logistics Planning for logistics Planning framework for logistics Logistics processes Logistics network planning Logistics management and organization Manufacturing and materials management Procurement and inventory decisions Basic inventory planning and management Inventory and the supply chain Purchasing and supply Warehousing and storage Principles of warehousing Storage and handling systems( palletized) Storage and handling systems ( non-Palletized) Order picking and replenishment Receiving and dispatch Warehouse design Warehouse management and information International logistics: modal choice Inter modal transport Road freight transport: vehicle selection Road freight transport: legislation Road freight transport: planning and resourcing Operational management Cost and performance monitoring Benchmarking Information and communication technology in the supply chain Outsourcing: the selection process Security and safety in distribution Logistics and the environment