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ISBN
:
9780470497586
Publisher
:
Pfeiffer & Company
Subject
:
Business & Management
Binding
:
Hardcover
Year
:
2009
₹
11941.0
₹
11463.0
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View DetailsDescription
This volume of the popular Pfeiffer Annuals series offers unique activities, articles, and an instrument from experts and practitioners in the field of managerial training. It addresses the design, delivery, and evaluation of interventions that can be used to improve the performance of managers across all sorts of disciplines. This year’s Annual puts the spotlight on communications and offers value information on such topics as negotiation, leadership, situational training, informal learning, trust, and distance learning. The Annual features an international list of expert contributors.Purchase of an Annual includes access to an associated website which features customizable versions of the reproducible items associated with each activity included in the volume.About the AuthorElaine Biech is president and managing principal of ebb associates inc, an organizational development firm that helps organizations work through large-scale change. Biech has been in the training and consulting field for thirty years and is the author and editor of four dozen books, including Pfeiffer Annuals of Training and Consulting, 90 World-Class Activities by 90 World-Class Trainers, Training for Dummies, The Business of Consulting, Second Edition, and Marketing and Selling Your Consulting Services all published by Wiley. Biech is the recipient of ASTD\'s highest honor, the Gordon M. Bliss award.
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