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The Ultimate Question: Driving Good Profits and True Growth 28.0%OFF

The Ultimate Question: Driving Good Profits and True Growth

by Frederick F. Reichheld

  • ISBN

    :  

    9781591397830

  • Publisher

    :  

    Harvard Business School Press

  • Subject

    :  

    Business & Management

  • Binding

    :  

    Hardcover

  • Pages

    :  

    224

  • Year

    :  

    2006

₹

1100.0

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₹

792.0

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  • Description

    CEOs regularly announce ambitious growth targets, then fail to achieve them. This book shows how companies can measure Net Promoter statistics, help managers improve them, and create communities of advocates that stimulate innovation.

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