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Developing Management Skills
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ISBN
:
9788120342101
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Publisher
:
Prentice-Hall
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Subject
:
Business & Management
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Binding
:
Paperback
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Pages
:
744
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Year
:
2011
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650.0
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487.0
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Description
The book is an interactive tool based on the authors’ extensive and updated research on effective managers in private and public companies. It presents a unique five-step model in each chapter for assessing, learning, analyzing, practicing, and applying the skills to build the foundation for effective management practice. Building on personal, interpersonal, and group skills, the book helps us learn the skills that turn good ideas into accepted practice—and good management! The new edition, based on suggestions from reviewers, instructors and students, includes Added new skill assessments Updated research supporting key points in each chapter Enhanced test bank with added application questions Table of Contents Preface. Introduction. Part I: Personal Skills 1. Developing Self-Awareness. 2. Managing Personal Stress. 3. Solving Problems Analytically and Creatively. Part II: Interpersonal Skills 4. Building Relationships by Communicating Supportively. 5. Gaining Power and Influence. 6. Motivating Others. 7. Managing Conflict. Part III: Group Skills 8. Empowering and Delegating. 9. Building Effective Teams and Teamwork. 10. Leading Positive Change. Part IV: Specific Communication Skills Supplement A: Making Oral and Written Presentations. Supplement B: Conducting Interviews. Supplement C: Conducting Meetings. Appendix I: Glossary. Appendix II: References. Name Index. Subject Index. Combined Index.
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