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How to be a Better Communicator 16.0%OFF

How to be a Better Communicator

by Sandy McMillan

  • ISBN

    :  

    9788175540767

  • Publisher

    :  

    Kogan Page Limited

  • Subject

    :  

    Business & Management

  • Binding

    :  

    Paperback

  • Pages

    :  

    128

  • Year

    :  

    2007

135.0

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  • Description

    Whatever your job or profession, you know that the ability to communicate effectively is fundamental to making a success of it. If you would like to give your communication skills a professional edge, this highly practical book offers hands-on advice that you can apply in your day-to-day work. Through a series of self-development exercises, you are encouraged to develop your communication skills in both speech and print and you will learn how to: Get your point across clearly and precisely; Understand the importance of listening; Plan, prepare and deliver a talk or report; Deal with face to face situations and much more. Table of Contents What’s this about? Could this book really help? What was the point of that? Begin at the end But why can’t I just tell them? The cooperation scale Can one-way communication work? Some suggestions about two-way cooperation Summary Experiments Making a start It’s all very well, but... An experiment in getting cooperation started Three sets of basic face-to-face communication skills Basic skills1: Getting yourself heard and understood Basic skills 2: Getting the information you need Asking the right questions Basic skills 3: Getting agreement Summary Experiments Face to face What’s tricky for you? What conclusions do you draw? More about the five styles How to make ‘Lets Both Win’ work for you What are your preferences? Summary Experiments Planning and preparing a talk Main concerns How to prepare How to improve Managing your nerves Planning your talk Structuring your talk Visual interest Getting the right working notes Delivering a talk Trying it out Managing the setting Managing yourself Managing the visual aids Managing questions Answering questions Managing the awkward ‘so’ and ‘so’ The writing business Some basic factors The essential planning questions The essential revision questions Grammar and punctuation The structure of business reports Dealing with other people’s writing The three reading methods Checklists for difficult situations Selecting the right person for a job Being selected for a job Giving effective feedback Coping with feedback Running a meeting Contributing effectively to a meeting.

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