Management Wisdom PB

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Management is all about thinking, asking and doing. Good management is about doing small things in a big way. Management is also about doing things your own way. When you buy a colour television it is accompanied with a manual and a guarantee. At times, you are also assured of good after-sales service. However, a job manual is not provided while entering a new job. Similarly all responsibilities that get thrown during the course of a life do not come accompanied with a step by step manual — each one of us therefore muddles through life. To make your own job manual, start with this book. Add on to it. Small ideas; ideas you pick from different experiences and different people. This way you will become the missing sixth blind man who will rise above and eventually see a ‘helicopter view’ of your job and would therefore be in a position to grow in and with it.

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Promod Batra is a well-known motivational speaker, attitudinal trainer, and author of many books on management. Drawing on his vast experience of management and training, he offers simple solutions to stressful problems and helps people discover how to be better managers, in all aspects of their lives. He is an MBA from the University of Minnesota, USA, and an honorary D Litt from Rani Durgavati Vishwavidyalaya, Jabalpur, MP. Vijay Batra is also a popular motivational speaker and corporate trainer, who is known for his high-energy workshops and customised training sessions. He is an MBA, from the University of Pittsburgh, USA, and a graduate of the Japan Management Program from JAIMS, Hawaii, USA. Table of Contents 1. Karma 2. Simple Ways to Think 'Thinkables' and 'Unthinkables' to Reach Your Goals 3. An Idea for Diwali Gifts 4. Enjoying Life's Trail 5. Management Guru Mantras 6. What Does the Customer Want? 7. Preparing Your Daughter for a Wonderful Tomorrow 8. Audit Your Managers' Skills and Attitudes 9. The Common Sense Way to Manage Stress 10. A Quick Stress-Reduction Menu: Take your Pick! 11. Work Smarter, Not Just Harder! 12. How to manage Your Heart as Your Profitable Partner 13. Inspirations from Lord Ganeshji for Managers 14. Your Billion-Dollar Body 15. Simple Ways to Give Excellent Service 16. Nine Better Ways to be Happy...Now 17. Are You the Sixth Blind Man?! 18. Attitudes...They are Everything 19. Your Attitudes: A Basic Checklist of Health and Happiness 20. What My Family Should Know 21. TQM: A Journey, Not a Destination 22. Anger Abatement: A Handy Roster of Expert Advice 23. Walk Nine Steps in Your Son's Shoes 24. Mothers, Fathers and Daughters 25. Zero Defect 26. Take Three Minutes to Think of Yourself First 27. The Chicken and the Egg...An Rx for Our Professional Magazines 28. Make Your Family Business Profitable and Enjoyable for 100 Years and More 29. Japanese Have Come, Other Foreigners Too - How to Make Them Stay...Profitably! 30. Managing Change through Training Guru Mantras