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How to Turn Customer Service into Customer Sales 22.0%OFF

How to Turn Customer Service into Customer Sales

by Bernard Katz

  • ISBN

    :  

    9788179922149

  • Publisher

    :  

    Jaico Publishing House

  • Subject

    :  

    Industry & Industrial Studies

  • Binding

    :  

    PAPERBACK

  • Pages

    :  

    176

  • Year

    :  

    2005

₹

295.0

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₹

230.0

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  • Description

    "How to Turn Customer Service Into Customer Sales" is a complete, practical handbook for achieving excellence in customer service. It provides easy-to-follow, step-by-step procedures for all the necessities of a successful customer relations program: research, hiring, training, execution, and follow-up.

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