Service Operations Management (With CD)

Eco-Service Development: Reinventing Supply and Demand in the European Union

Siegfried Behrendt

0.0

Starts At

4046.0

Lessons from the Nordstrom Way: How Companies are Emulating the #1 Customer Service Company

Robert Spector

0.0

Starts At

2265.0

Beyond Customer Service (Effective Programs for Retaining Your Customers)

Richard F. Gerson

0.0

Starts At

99.0

May I Help You ? (Great Customer Service: May I Help You ?)

Jillian Mercer

0.0

Starts At

127.0

Customer Loyalty, Guaranteed: Create, Lead, and Sustain Remarkable Customer Service

Chip R. Bell

0.0

Starts At

250.0

Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation

Lisa Ford

0.0

Starts At

295.0

Working for Change: Making a Career in International Public Service

Derick W. Brinkerhoff

0.0

Starts At

1986.0

Key Account Management in Financial Services: Tools & Techniques for Building Strong Relationships With Major Clients

Merlin Stone

0.0

Starts At

695.0

Intelligent Agent-Based Operations Management (Innovative Technology Series)

Sophie d'Amours

0.0

Starts At

3883.0

Leading the Professionals: How to Inspire & Motivate Professional Service Teams

Geoff Smith

0.0

Starts At

269.0

Managing Quality Customer Service: A Practical Guide for Establishing a Service Operation

William B Martin

0.0

Starts At

90.0

Buying Professional Services: How to Get Value for Money from Consultants and Other Professional Service Providers (The Economist)

Fiona Czerniawska

0.0

Starts At

300.0

Success Customer Service (Get Brilliant Results Fast)

Pauline Rowson

0.0

Starts At

295.0

Measuring Customer Satisfaction: A Guide to Managing Quality Customer Service

Richard F Gerson

0.0

Starts At

90.0

The International Guide To Management Consultancy: The evolution, practice & structure of management consultancy worldwide (With CD)

Barry Curnow

0.0

Starts At

995.0

Telephone Courtesy & Customer Service

Lloyd C. Finch

0.0

Starts At

99.0

Configuration Management: Expert Guidance for IT Service Managers and Practitioners

Shirley Lacy

0.0

Starts At

195.0

AftersalesManagement (Creating a Successful Affersales Strategy to Reduce Costs, Improve Customer Service & Increase Sales)

David Brock

0.0

Starts At

350.0

World Class IT Service Delivery

Peter Wheatcroft

0.0

Starts At

250.0

Advanced Project Management: A complete guide to the key processes, models & techniques (With CD ROM)

Alan D Orr

0.0

Starts At

495.0